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Global Roaming

When you call or send an SMS, you will be charged at the respective zone rate for the country you are in. When someone calls you (from Australia or overseas), they will be charged their normal cost of a call to a ClubTelco mobile with their service provider. You will be charged at the zone rate for receiving the incoming call.

Note: A $0.50 flagfall applies to Global Roaming Calls
Note: 3G Video Calling is not available.
Please Note: By default your Global Roaming Service is turned off. Please contact us on 13 TELCO to activate this service.

Country Zone Rate Voice Calls Zone 1 Zone 2 Zone 3 Zone 4 Zone 5
To make voice calls to numbers in the same country*
(National Call)
$0.89 $1.69 $2.10 $2.39 $2.69
To make voice calls to numbers outside the country you are in*
(International Call)
$1.89 $3.19 $4.59 $7.70 $8.79
To receive voice calls*whilst roaming $1.29 $1.59 $1.99 $2.19 $2.49
To send an SMS whilst roaming# $0.99 $0.99 $0.99 $0.99 $0.99

* Rates above are shown per minute and charged with an initial increment of 60 seconds and subsequent increments per 30 seconds
# SMS Rates are shown per message sent
All rates listed in $AUD and includes GST

Which zone will my roaming country be in?
Zone 1 Zone 2 Zone 3 Zone 4 Zone 5
Bangladesh
Cyprus
Isle of Man
Macau
Norway
Botswana
Curacao & Bonaire
East Timor
Finland
Georgia
Ghana
Greece
Malaysia
Oman
Pakistan
Singapore
South Africa
Taiwan
Thailand
Algeria
Austria
Bahrain
Brunei
Costa Rica
Denmark
El Salvador +
Faroe Islands
Fiji
France
Gibraltar
Guam & the Northern Marianas^
Hong Kong
Iceland
Iran
Japan#
Jersey
Jordan
Korea (South)#
Laos
Lebanon
Liberia
Liechtenstein
Luxembourg
Mauritania*
Monaco
Netherlands
New Caledonia
New Zealand
Nigeria
Puerto Rico^
Seychelles
Slovak Republic
Sudan
Switzerland
Tonga
UK
Uganda
Uruguay
USA^%
US Virgin Is^.
Vanuatu
Yemen
Anguilla
Antigua & Barbuda^
Aruba
Barbados
Belgium
Bermuda^
Bolivia^
Bosnia Herzegovina
Brazil
Bulgaria
Cambodia
Canada^%
Cayman Is.
Colombia^
Cook Islands
Germany
Grenada
Guatemala
Guernsey
Guinea Bissau
Guyana
Haiti
Hungary
Indonesia
Iraq
Ireland
Italy
Jamaica
Kyrgyzstan
Macedonia
Malawi
Maritime
Mauritius
Mozambique
Namibia
Nepal
Papua New Guinea
Palestine
Paraguay^
Philippines
Poland
Samoa
San Marino
Senegal
Slovenia
Solomon Islands
Spain
St. Lucia
St Kitts & Nevis
St. Vincent
Sweden
Syria
Tahiti
Trinidad
Tunisia
Turks & Caicos United Arab Emirates
Vatican City
Zambia
AeroMobile
Afghanistan
Albania
Argentina^
Armenia
Azerbaijan
Belarus
Belize^
Bhutan
Cameroon
Chile^
China
Croatia
Czech Republic
Dominican Republic^
Egypt
Estonia
Ethiopia*
French Guiana
Guinea
India
Israel
Ivory Coast
Kazakhstan Kenya
Kuwait
Latvia
Lithuania
Madagascar
Maldives
Malta
Mexico^
Mongolia
Morocco
Panama+
Peru^
Portugal
Qatar
Reunion Islands
Romania
Russia
Saudi Arabia Serbia & Montenegro
Sri Lanka
Tajikistan
Tanzania
Turkey
Ukraine
Uzbekistan
Zimbabwe

^ Requires a GSM 1900MHz compatible (tri-band) handset
+ Requires a GSM 850MHz compatible (quad-band) handset
# Requires a W-CDMA (3G) compatible handset
* SMS services not currently available here
% Requires a 3G 850/1900 handset for 3G Roaming
Some handsets may not be supported by all networks
Roaming is not automatically connected with a ClubTelco Digital Mobile service. Customers need to arrange connection before they go overseas. Roaming rates are subject to change without notice, due to fluctuations in international currency exchange rates and changes to charges imposed by the overseas network. Roaming activation is subject to acceptance by ClubTelco and can be terminated without notice. ClubTelco makes no warranty regarding the quality and availability of coverage or any services (e.g. SMS, GPRS) available to ClubTelco Mobile Digital customers and participating Service Providers. It may take several months for roaming charges to appear on your bill. Some networks may operate on a frequency that is not compatible with your handset and you may therefore need to rent a handset.

Terms & Conditions
You must call us to activate your SIM card. We will commence charging you for your ClubTelco mobile service 7 days after we have dispatched your SIM card, or from the date of activation, whichever is the sooner.

© ClubTelco Pty Ltd. All rights reserved.