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Support - VoIP Settings

If you buy your VoIP equipment from ClubTelco, you don't need to do anything technical to get connected. Simply connect it and you will be live.

If you decide to use your own equipment, you'll need to ensure the SIP server/proxy address setting is set to sip.clubtelco.com as in the table below. All other setting should be standard (but it is advised to check them also).

If you'd like to port your existing number to VoIP, then you will need to complete a number portability form.

If you are having difficulties call the ClubTelco Customer Service team on 13 TELCO (13 8352)

Sip server/proxy address sip.clubtelco.com
Registration Expiry (TTL) 240 seconds (or 4 minutes)
Codec order g729 > g711a
DTMF RFC2833; Payload 101
SIP port 5060
Silence Suppression(VAD) DISABLED
Setup Guides
Netcomm V210P View Setup Guide
Required VoIP Changes (30 November 2013) View Setup Guide
NetGear DVG1000 (November 30 Changes) View Setup Guide

 

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